What to Do if You Are at Risk of Eviction?

Help Is Available – Contact Support Immediately

1. Get Clear About Your Situation and What Will Happen Next

• Find out how urgent your situation is. Is it a payment reminder, a court summons regarding an eviction, or an eviction order from the District Court?
• If you have received a notice to move out from the National Enforcement Authority Finland, check the move-out date and contact the authority. The contact details can be found in the letter sent to you.

2. Contact Your Landlord Immediately

• Ask if it is still possible to agree on a payment plan or another solution to prevent the eviction.
• If you agree on a payment plan, ask for written confirmation.

3. Seek Help for Your Situation

• Check your benefits with Kela and, if necessary, urgently apply for basic social assistance. You may also be able to apply retroactively based on rental debt.
• Contact Adult Social Counselling for support.
• If necessary, apply for supplementary social assistance through the Maisa client portal or with a paper application form at a service point. You can get more information about applying for and receiving supplementary social assistance from Social Counselling by phone or through the chat service.
• You can also request contact from social services through the Maisa client portal.
• If you have your own social worker or case worker, contact them directly.

4. If Your Housing Ends

• Consider other options. Could family members or friends provide temporary accommodation?
• Apply independently for a new rental apartment.
• Housing Advice can help you search and apply for housing.
• If you have nowhere to go, emergency accommodation is available at Koisoranta Service Centre (Koisotie 5, tel. 09 8392 4398).

5. Keep Documents and Notes

• Keep all letters, emails and payment receipts.
• Write down any contacts you have made and any agreements that have been reached.
• Ask for written confirmations and request clarification if there is anything you do not understand.

Checklist

✔ Get clear about your situation and what will happen next.
✔ Contact your landlord immediately.
✔ Seek help from Housing Advice, Adult Social Counselling, Kela or your own social worker.
✔ Consider alternative housing options if your housing ends.
✔ Keep all letters and important documents.
✔ Ask for clarification if you do not understand letters, messages or decisions