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If you don’t have enough money to pay your rent, it’s important to start dealing with the situation right away. Contact your landlord and seek help as soon as possible. The earlier you take action and get support from services and people around you, the easier it will be to get your finances back on track and keep your home.
Contact your landlord immediately if your rent payment is late or you receive a payment reminder.
Find out how much unpaid rent you have.
Ask if it is possible to make a payment plan.
Do not ignore letters or payment reminders. An unresolved situation may lead to eviction.
Housing Advice can help make a payment plan for unpaid rent and help to resolve eviction situations and other housing-related issues. You can request an interpreter if needed.
Housing Advice, City of Vantaaasumisneuvonta@vantaa.fiTel. 09 8395 0410
Housing Advice, VAKEasumisneuvonta@vakehyva.fiTel. 040 192 7766
Some landlords also offer Housing Advice services.
For young people (15–29):
Ohjaamo Vantaa (walk-in service)Mon–Fri 12:00–16:00Address: Lummetie 2 B C
First apply for basic social assistance from Kela (via OmaKela).
Find out if you can receive supplementary or preventive social assistance from the Wellbeing Services County (VAKE).
Housing Advice (City of Vantaa)
Financial and Debt CounsellingTel. 029 566 0175 (weekdays 9:00–12:00)
If you have your own social worker, contact them directly. Otherwise, contact Social Counselling Services or request contact through the Maisa.fi service.
There are several free services in Vantaa that provide advice and help with money and debts.
VAKE Social CounsellingHelps you access social servicesTel. 09 4191 7010 (phone and chat)
Interpreter available if needed.
Financial Advice Clinic (Talousneuvola)Every second Tuesday (even-numbered weeks) 12:30–15:00Address: Vernissakatu 8 C
Vantaa Multilingual Advice ServiceGuidance on city, authority, and NGO servicesTel. 09 8395 0930monikielinen.neuvonta@vantaa.fi
Additionally for young people (under 29):
Ohjaamo Vantaa
Vamos Vantaa
Diakonissalaitos Katutaso
Vantaa Outreach Youth Work
Contact your landlord to clarify the situation and, if needed, seek help from Housing Advice or Social Counselling Services.
If you receive a move-out notice from The National Enforcement Authority Finland, contact them immediately. Their contact details can be found in the letter you received.
Plan your finances and create a budget for the coming months.
Keep track of your income and expenses.
Ask for help from family, friends and professionals, if needed.
☐ Contact your landlord and check your rent payment status☐ Try to agree on a payment plan with your landlord☐ Contact Housing Advice Services☐ Check if you are eligible for financial support☐ Seek support for managing finances and everyday life☐ Act immediately if you receive a payment reminder☐ Ask for help from family, friends, or professionals